Privacy Policy

1. Introduction

Revivocell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Request a quote or product information
• Make a purchase through our website
• Contact us through inquiry forms
• Subscribe to our newsletter or communications
• Use the NANOSTACKS™ Configurator

This information may include:

• Full name
• Email address
• Phone number
• Company name and department
• Shipping and billing address
• VAT or Tax ID
• Purchase order information

2.2 Payment Information

When you make a purchase, payment information is collected and processed securely by our third-party payment processor, Stripe. We do not store your complete credit card details on our servers. Stripe collects:

• Credit/debit card information
• Billing address
• Transaction details

Stripe's privacy practices are governed by their Privacy Policy, available at https://stripe.com/privacy

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referral source
• Device information

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your quote requests and orders
• Process payments through our third-party payment processor (Stripe)
• Provide customer support and respond to inquiries
• Send you order confirmations and transaction receipts
• Send you product information, updates, and marketing communications (with your consent)
• Improve our website, products, and services
• Analyze usage patterns and trends
• Prevent fraud and enhance security
• Comply with legal obligations
• Facilitate account creation and authentication

4. How We Share Your Information

We may share your information in the following circumstances:

• Payment Processors: We use Stripe to process payments. When you make a purchase, your payment information is transmitted directly to Stripe and is subject to Stripe's Privacy Policy. We receive limited transaction information (e.g., last 4 digits of card, transaction status) but do not have access to your complete payment card details.
• Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., email delivery, analytics, hosting).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: When required by law or to respond to legal process, protect our rights, or ensure safety.
• With Your Consent: We may share information with your explicit consent or at your direction.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your information to another service
• Objection: Object to our processing of your information
• Withdraw Consent: Withdraw consent for processing where we rely on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect functionality.

9. Third-Party Services

9.1 Stripe Payment Processing

We use Stripe, Inc. as our payment processor. Stripe is PCI-DSS compliant and handles all payment card information securely. When you complete a purchase:

• Your payment information is transmitted directly to Stripe using secure encryption
• Stripe processes the transaction and provides us with a confirmation
• We do not store your complete credit card number on our servers
• Stripe's use of your information is governed by their Privacy Policy

For more information about Stripe's privacy practices, please visit https://stripe.com/privacy

9.2 Other Third-Party Links

Our website may contain links to other third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We will take appropriate measures to ensure that your data receives an adequate level of protection.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: